Why warranty service terms are so important?

Customers are usually interested in warranty service terms and conditions. Many people know what it‘s like to deal with broken products and try fixing or replacing it. Sometimes people even have to take defected products to an only existing warranty service spot in the whole country, so that is really uncomfortable.

We understand that Customer does not like the difficulties caused by the broken product and its repair. This is why we want to make sure that such difficulties do not occur to You. In case of warranty service, You can deliver the product to the same store that You bought it and if Your claim for the warranty is right, we will repair the product or replace it with a new one. Moreover, the main brand in our assortment – RUBINETA – has a unique warranty service model in Lithuania, that enables waranty services at Customer‘s place. This model  is highly comfortable and useful, because you only have to call the service number and then the repair workers will take the whole care.

What should I do if the product I bought at your store is broken (does not work properly)?

If you purchaised a product of RUBINETA – the after-sales service is the most convenient for the customer in Lithuania. It enables you to get the whole set of waranty services right at your home. This model  is highly comfortable and useful, because you only have to call the service number and the repair workers will take the whole care.

How to order the after-sales services:

1. In case of the failure of RUBINETA brand water faucet occured during the warranty period, please, register a failure by calling to the service company directly (phone number 8 52 074 111).

2. After registration of the fault, the repair service officers will come to your house within 24 hours* and will arrange your water faucet for free (in  each case of a warranty failure).

* 24-hour period is applicable in the major cities of the country. In more remote areas, the term may be longer.